Redefining Service, One Customer at a Time
OneServe, GWL Realty Advisors’ signature customer service program has been designed to first anticipate and then exceed customer expectations, providing tenants with professional, high performance service in each of its properties. Our portfolio-wide program operates by an elevated set of operational and service standards that set the standard for the industry.
- Professional and Courteous at all times
- Operational Excellence in all areas
- Proactive and Timely Service Response
- Immediate Service follow-up
- Open Customer Communication
- Safety and Security a Top Priority
Thank you to everyone who participated!
Congratulations to our two prize draw winners for a $250 gift certificate to Taverna Mercatto.
- A. Soltan
- C. Kam
- Congratulations also goes out to the first 100 respondents who received a $5 coffee card.
Indoor Bicycle Storage
Our bicycle facilities can accommodate up to 280 bicycles for 18 York and 250 bicycles for 120 Bremner. Both facilities are passcard protected and are conveniently located in the south east corners of P1 and P2. P1 is allocated for female cyclists and P2 for male cyclists. Facilities include lockers, showers and change rooms building. For safety reasons bicycles are not permitted on the ground floor or on the office floors. Please note bicycle storage is for daily use only.
How can I access the facilities?
Getting a bike locker is simple and there is no cost for /SFC tenants. Lockers are on a first come first served basis.
Step 1: Review, complete and sign the /SFC Bicycle Membership Form. You will need to include the 4 or 5 digits found at the back of your employee access card. To download the form, CLICK HERE.
Step 2: Send your completed form to: GWLRA_18yorkemail@example.com
Done! You will be provided with security access to the bike storage facilities within 24 hours.
For more information contact Tenant Services at: (416) 364-4110.